Frequently Asked Questions

Scanning

How long does the scan take?

The scan only takes a few seconds to complete.

How do I receive my scan results?

Your results are shown instantly after completing the scan.

What does the scan analyze?

It analyzes key skin concerns such as texture, hydration, fine lines, and overall skin health.

How much does the scan cost?

The scan is completely free.

Can someone help me understand my results?

Yes, a TOTALSKIN certified product specialist can guide you through your results.

Consultation

Why should I complete a scan first?

It helps identify your skin’s needs so we can recommend the most effective products for you.

What does the consultation include?

A one-on-one tele-consultation with a certified specialist who reviews your results and provides personalized recommendations.

How can I get a free consultation?

Simply complete your scan and book a consultation with a TOTALSKIN specialist.

Is this considered medical advice?

No, this is skincare guidance and product recommendation support, not medical advice.

How do I get my recommended regiment?

After your scan or consultation, you’ll receive a personalized skincare routine based on your results.

Disclaimer

The information provided during this aesthetic consultation is intended for general informational and educational purposes only. It is not medical advice, diagnosis, or treatment, and should not be interpreted as such.

All recommendations are based on the information provided at the time of consultation and are not a substitute for evaluation by a licensed medical professional. Individual results may vary, and no guarantees are made regarding outcomes.

Clients are strongly encouraged to consult with a qualified healthcare provider regarding any medical conditions, concerns, or before beginning any new skincare treatments, procedures, or product use.

By participating in this consultation, you acknowledge and agree that the services provided are non-medical in nature and do not establish a doctor-patient relationship